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CONDITIONS FOR PAYMENTS THROUGH PAGE VSTAR.GR

The customer prepayments the entire amount of the rent, after a reservation has been made through our website or from our call center, with the the following ways:

A. Other: Deposit to a bank

Transport Web Banking at the customer's choice bank in one of the company's bank accounts below Vstar Mon IKE.

ALPHABANK
IBAN — GR29014018201820020064113

EUROBANK
IBAN — GR 1602601850000190200573501

PEIPAI
IBAN — GR 6801720220005022089763055

ETHNIKH
IBAN — GR8101101560000015600376568

Warning: The payment must be made The not later than 3 (three) hours and send it with email so that your reservation is not cancelled and that the selected vehicle is made available. If your booking is cancelled you will receive information email. After cancellation you should rebook your reservation.

If the vehicle is received in less than 6 (six) hours the deposit should be made within 1 (one) hour or the reservation will be cancelled.  ​ If your event is cancelled you will receive information email. After cancellation you should rebook your reservation.

For foreign transfers, please use debt/credit or PayPal.

​Other: With credit/debit card charge

Your payments are supported by card holder certification services Verified by Visa and MasterCard SecureCode of paying agencies Visa and MasterCard respectively. The card holder certification service is provided by the Bank in collaboration with third party providers. These services are intended to offer you additional protection when making payments from web if they have been activated by the issuing bank of the card you are using and if you have already acquired one personal code (pin) In addition, it will be possible for the Commission to submit a proposal to the Council for a directive on the approximation of the laws, regulations and administrative provisions of the Member States. web, following the instructions of your Bank. For the implementation of the card holder certification service, a third provider may be required to transfer your card data to a partner with the Bank.

Warning: The payment must be made The not more than 30 (thirty) minutes so that your reservation is not cancelled and that the selected vehicle is made available. If your event is cancelled you will receive information email. After cancellation you should rebook your reservation.

Warning: Even if the issuing bank of your card does not yet participate in the services Verified by Visa and MasterCard SecureCodeYour transaction will normally be accepted and executed safely.

Also: Card transactions are supported American Express, Diners, Discover and using an electronic wallet Masterpass.​​

 

Conditions for cancelling the rental booking

If a reservation is cancelled, the Vstar is entitled to retain the following cancellation fees:

  • If cancelled 72 (seventy-two) hours before date and time of receipt vehicle no cancellation costs (zero)
  • If cancelled less than 72 (seventy-two)  hours before the date and time of receipt the vehicle’s cancellation fees are 100% of the value of the reservation. (100%)
  • In case the client does not show up the total rental cost not returned.
  • If the driver does not carry the original driving licence in force (Greek/European or international)*) and The identity or passport (no photocopies) the vehicle will not be delivered and the total rental cost will not be returned.

* (In the case of an international diploma he should also have the original of his country.)

  •  ​In case the vehicle returns earlier from the expiry date of the reservation-renting non-refundable Money. 

Free Cancellation

Free cancellation policy 72 (Seventy-two) hours before receiving the vehicle applies until 31 December 2023. The company has the right to extend or stop the FREE cancellation policy whenever it wishes and restore (not retroactively) the Free Cancellation premium that occurs when booking the vehicle through the website.

Cancellations should be sent in writing to V star at email: info@vstar.gr 

 

TRANSACTIONS SECURITY

All payments made using a card are processed through electronic payment platforms  National banks, Piraeus, Eurobank, Alpha Bank and uses encryption TLS 1.2 with encryption protocol 128-bit (Secure Sockets Layer – SSL). Encryption is a way to codify information until it reaches its recipient, who will be able to decode it using the appropriate key.

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