Τελευταία Ενημέρωση 23-05-23

1. About Us
1.1 Welcome to the privacy policy of "V Star Single Member P.C." with distinctive title "VSTAR".
We respect your privacy (GDPR) and are bound to protect your personal data.
The current privacy policy informs you about how we handle and process your personal data as
a customer, while it contains information regarding your rights on privacy policy in a way
that you are protected by the law. Our company is responsible for collection, handling and processing of
your personal data.
1.2 Your rights fall under the provisions of the regulation 2016/679 of the European Union and generally the corresponding European and
and national Law. Your personal data only as it is foreseen by the law.
Your personal data will be used in the following circumstances:
When there is written consent to do so.
When the contract is about to be signed or is already signed with you.
When it is mandatory for the lawful rights on our, your or a third party's behalf and
the fundamental rights do not oversee those rights.
When we need to comply with a lawful or regulatory obligation.
When it is enforced by reasons of public benefit.
2. Reasons on why your personal data are processed.
We process personal data which you have provided us with your consent and upon having received prior
written consent from you, when the processing is required for the implementation of our contract, or to take
action and measures upon your request, before the compilation of the contract and specifically the purposes are appointed as follows: rental period
of the cars to third parties with or without a driver, car sales to third parties (wholesale and retail), van rentals
and pick-up vans with or without a driver.
3. Type of information that we collect
We retain the right to collect, process, save and transfer different kinds of
personal data for which we have grouped as follows:
ID Details include name and surname (Brand for Sole Proprietorship), father's name,
mother's name, date of birth, ID (Number, Issue Date and Expiration Date, Place of Publish), or Passport
(Number, date of issuing/ expiration and place of publishing) Residency Permit, Valid Driving License (Number, date)
of issuance/ expiration and place of issuance).
Contact data include address, email, fax and phone numbers.
Financial data include the VAT, bank account, card details for payments, VAT exemption indication,
Activity (for Sole Proprietorships), Tax Office (for Sole Proprietorships), Head Office (for Sole Proprietorships),
Credit Check Details and Legal Documents (for Individual Businesses)
We don't collect sensitive Personal Data in any of our activities or countries we are present in, except for the data
regarding your health, which we collect with your consent, in the case of injury in a car accident
so as to transfer the data to the insurance company where we insure your vehicle.
4. How do we collect your information
We collect your personal data for you in digital or print form every time you use
our services when these services are offered from points of customer services or physical stores
or in other places of physical presence where our company legally operates (airports,
hotels, stops and points for service, etc.).
We collect your data when you use our phone centres or our applications for phones, when
when you use the company's email as well as our websites. In this latter
case and specifically when you create or process your account, we collect the necessary data respectively.
In addition we inform you regarding the details for the cookies policy that our company follows, you can
visit our website (Cookie Policy).

We collect your personal data with your consent in many ways including
phone calls, contact details of customers, websites and other sources, as they are aforementioned above.
We collect personal data from customers or drivers during the time of long-term or short-term rental or
car sale, such as name and surname, address, phone number, driving license,
credit card details, VAT, etc (according to those ascribed in par. 3)
We also collect your personal data when creating a profile in our website as follows:
-Personal Data which we collect: Name, Surname, Email, Phone Number.
- Access: You gain access by creating a password which you have chosen. You have the option to
renew your password or revamp it in case of no longer being available to access it. The password is strictly personal. The creation
of a password and any change made to it is done solely through your email and you are responsible for it. It is strictly forbidden
for a third party to to handle your reservation or access your profile. This is why we advise you to not give
access to your profile in third parties and to contact us if you're having any trouble or if
you have any question regarding your reservation. In no case is our company responsible if you provide
access to third parties whether authorised or not. In the same nature we have no obligation to to assist you or to provide
information to third parties regarding your booking/ reservation through your digital profile even if you request so,
since your profile and its usage is strictly personal. Access to your account is available 24/7,
all days of the year (website maintenance or technical issues are excluded). You reserve
the right to update whichever contact information relates to you.
- Reasons to create a profile: i) processing your reservation, ii) retaining the history of your bookings on which you have acted upon
our company, from the creation of your profile and afterwards, iii) carrying out a future reservation
- Retention Time: i) you have the right to delete your profile whenever you wish to do so. Your personal data are immediately and automatically deleted.
from your profile and only. Data which you have provided us with in the sphere of condescending exchange and obligation,
will remain with us according to the foreseeable regulations of par. 5 of the current privacy policy, ii) all data will
be deleted from your profile automatically after the time of five years from the completion of your last reservation,
without needing a prior action from your behalf, iii) the right of your profile or its content to be portable is not given.
For this reason we grant you the ability to delete your profile whenever, regardless
our prior consent.
5. Duration of retaining your personal data
We maintain your data only for the purpose of completing our purposes
for which we have collected them, including the completion of any legal or logistic obligation or
υποχρέωσης αναφοράς.
For the estimation of the right timing to reserve personal data, we examine the quantity, the nature
και την ευαισθησία των δεδομένων προσωπικού χαρακτήρα, τον πιθανό κίνδυνο πρόκλησης βλάβης από μη εξουσιοδοτημένη χρήση ή
the revealing of your personal data for purposes which we process your data
and in the position we are to complete those purposes through other means and valid legal
checks.
The tax data of the customer for the time of ten (10) years from the date of issuance of each
tax document for the purposes of inspection by the competent tax authorities within the legal deadline
statute of limitations for tax claims. Data related to the establishment, exercise, and support of legal claims
of the company or third party, in the presence of each respective Court and each administrative authority, they are kept from the
creation of the needs of the company and up to twenty (20) years and if necessary for an extra period of time
until the statute of limitations for the related claims and until the end of any possible legal disputes between the parties. The company
need to retain the personal data of the customer even after the completion of the collection purposes and their processing
if legally required, which might be derived from any legal arrangement, respectively.
6. Personal Data Protection
We have received all necessary structural and technical actions for the safety of your personal data and their
protection from any accidental or unlawful destruction, accidental loss, alteration, prohibited distribution or access, and any
other form of unfair processing.
7. Who are the receivers of your Data
Our company grants that it will not transfer, share, grant, etc. your Data to third parties
(excluding those mentioned in the current policy) for any purpose or use except for
mandatory written legislation or if it is required from public/ judicial representors/ authorities. Access to personal data
you have the company's absolutely essential staff, who are committed to maintaining confidentiality and
as well as companies which cooperate with us which are aligned with the provisions of EU regulation 2016/679 of the EU and
process the personal data as Joint Controllers or as Processors for
for our account and according to our instructions.

Typical recipients of your Data are:
1. Insurance companies who collaborate with our company
2. The users cooperating with our Company for trademarks and, where applicable, for our systems (partners
franchisees). Relevant information exist in our website.
3. Rental companies (which are located within or outside of Europe), that our included in a global
car reservation system and process bookings with whom we share information related to
our activities with car bookings which are expected to include personal information for
your reservation which have been recorded through our application respectively. The personal data will not be used for
any other purpose without prior notice and your consent. It is mentioned that personal data
are also transmitted to countries outside the EU (for handling bookings outside the EU), provided that they have their own
own legislative framework, sufficient for the protection of the personal data.
4. Companies of chartered accountants who check the financial condition of our company.
5. Collaborative companies who offer roadside assistance to drivers who use the company's cars.
6. Cooperative companies for car rentals.
7. Providers of legal services (lawyers, law firms) for defending our company's interests against
third parties, natural or legal persons, judicial and administrative authorities, independent authorities and organizations.
8. How do we make sure that the Processors & Sub-Processors respect your Data
The processors who process our account have agreed and are bound with our company:
1. to maintain the virtue of trust,
2. not to send personal data to third parties without the company's permission
3. to receive safety measures respectively
4. to comply with the legislative framework for the protection of the personal data and especially the regulation
679/2016/EU (or GDPR).
5. they are aware and follow all current legislative and regulatory provisions for the protection of
personal data.
There is a possibility that the Processors during their duties will occupy third parties who are named as
sub-processors. In that case, the person responsible for processing will provide the verification to handle entirely or partially,
the personal data processing. As a result, the subcontractor has the same obligations and rights as the Main Contractor,
as analysed in the current policy and always within the framework of the assigned responsibilities, and to bring about
the entire responsibility of the executer.
9. Your rights
You have the right to:
1. Request access to your personal data ("request for access of the data subject"). This
gives you the ability to receive a copy of the personal data which we keep for you and to
confirm that we process them according to the provisions of the law.
2. Request the correction of the personal data which we keep for you. This gives you the ability to
correct unfinished or unclear data or to add data which we keep for you, even though we have the
right to ask you to confirm the validity of the new data which you provide us with.
3. Request the deletion of the personal data with the reservation of the given time remaining as written
in paragraph 5, however as you are aware there is always a possibility that we are not in the position to comply with
your request for deletion for specific legal reasons for which we will notify you, if it is considered necessary
with your request.
4. Object to the processing of your personal data when you believe your fundamental rights are being violated
You also have the right to object when we process your personal data
for promotional actions.
5. Request a restriction on the processing of your personal data. This gives you the ability to
request to suspend the processing of your personal data in the following cases: (a) if
you want us to confirm the accuracy of the data (b) when our use of the data is unfair, but
you do not wish for their deletion from us, (c) when you wish to maintain your personal data even if we do not ask for it,
in case that it is mandatory for you to validate, pursue, or defend legal claims, or

(d) you have objected to the use of your data by us but you need to confirm if we have compelling legal reasons
reasons to do so.
6. Request the transmission of your personal data to you or to a third party. We will provide it to you, or to a third party
that you indicate, your personal data in a structured, commonly used machine-readable format. The
specific right that refers to information which we receive with your consent upon the signing
of the contract or later on, until the time for the submission of the request.
7. Remove your consent in case that you notice and can document that it has stopped being
legal. However, this is something that cannot affect the legal processing that took place before
withdraw your consent. If you withdraw your consent, we might not be able to provide
you with certain products or services.
If you wish to exercise any of the rights described above, get in touch with us.
10. How can you exercise your rights
For any clarification related with the current privacy policy, including any request
for exercising your legal rights, you can send an email to the address: info@vstar.gr or
letter to the mailing address: «V Star» - Leoforos Evelpidon 92, 19400, Kropia
You reserve your right to file complaints at any time with the supervisory authority of your country regarding
Data protection issues. In Greece, this authority is the Hellenic Data Protection Authority.
and you can find relevant information through the following connection: www.dpa.gr. We would appreciate however, if we had the opportunity to
to address your concerns before approaching the data protection authority, and for that, we kindly ask
as you contact us initially, using the contact details mentioned above.
11. Fees
You won’t need to pay any fee or charge to access your personal data (or
to exercise any other right you may have). However, we reserve the right to charge a reasonable fee if the request
It is obviously groundless, repetitive, or abusive to you.
12. What we may need from you
We reserve the right to ask you for specific information in order to confirm your identity
you and to ensure your right to access your personal data (or to exercise
any other right you have). This is a protective measure that ensures that personal data
Character is not revealed to anyone who does not have the right to receive it. We also reserve the right to
contact you for more information about your request, so we can reduce the time
of the response.
13. Response time limit
We try to respond to all legal requests within one month. There might be a chance that more time is required
from one month to respond to your request. If your request is complicated or if you have submitted a
a series of requests. In this case, we will notify you in order to inform you about it.
14. How you will be informed of any changes to this Policy
We reserve the right to change this policy and apply any changes to
information that has been collected previously, according to what the law provides. If there are significant changes
in the Policy or in the way we use your Personal Data, we will publish on our website
the update of the current one, and you will be able to check there for any changes. It is clarified that the changes
these will come into effect from the day they are published in our Privacy Policy on its official website
our company, www.vstar.gr. We encourage you to read this Policy regularly to stay informed
on how your personal data are protected.