Last Update 23-05-23

1. About us
1.1 Welcome to company privacy policy «V star Monoface I.C.E.» with the distinctive title «VSTAR».
We respect your privacy and we are committed to protecting your personal data. The
This privacy policy informs you of how we care about your personal data as
customer, and provides you with information about your rights to privacy and the way that
You are protected from legislation. Our company is responsible for collecting, managing and processing
Your personal data.
1.2. You have all the rights in accordance with the provisions of EU Regulation 2016/679 and, in general, the relevant European and
national legislation. We will process your personal data only when the law allows us to.
We will use your personal data in the following cases:
When we have your express consent to do so.
When we have to carry out the contract we are about to conclude or have already concluded with you.
When necessary for our legitimate interests (or interests of third parties) and your interests and fundamentals
rights do not prevail over these interests.
When we have to comply with a legal or regulatory obligation.
Where applicable on grounds of public interest.
2. For what purposes we process your personal data
We process personal data that you provide us with your own will and after we have received the previous
Your express consent, when processing is necessary to carry out the contract between us, or to obtain
measures at your request, prior to the preparation of the contract and more specifically as purposes defined: the lease
cars to third parties with or without a driver, the sale of cars to third parties (whole or retail), the rental of trucks
and semi-trailers with or without a driver.
3. Categories of information we collect
We reserve the right to collect, process, store and transport different species
personal data for your person, which we have grouped as follows:
Identity data include the name (Name for Individual Enterprises), maiden name,
Materonym, date of birth, Identity Card (Number, date of issue/expiration and place of issue), or Passport
(Number, date of issue/expiration and place of issue), Residence permit, Driving licence in force (Number, date of issue),
issue/expiration and place of issue).
Contact data include home address, Email, Fax and phone numbers.
Financial data include VAT, bank account, payment card data, exemption from
VAT, Activity (for individuals. Eg.), DU (for Atom. Ec.), Chair (for Atom. (e.g.),
Credit Control Data and Legal Documents (for Individuals).
We do not collect sensitive Personal Data in any activity or country of our presence except data
on your health, which we receive with your consent, in case you suffer a car accident
an accident, only in order to transmit them to the insurance company where we secure our vehicle.
4. How we collect your information
We collect personal data for you, in digital or printed form each time you use them
Our services, when these services are provided by us at our customer service points, i.e. in stores
either in other physical areas where our company is legally active (indicative airports,
hotels, service stations, etc.).
We also collect your data when you use our phone centers or any mobile apps when
use our company's email, as well as when you use our company's websites. The last one.
In particular when you create or manage your profile, we collect the necessary data for this purpose.
In addition, we inform you that for information on the political cookies that our company is following, you can use
See our website ( Cookies Policy).

We collect personal data with your consent in many ways, including among others, of
telephone calls, customer service contacts, websites and other sources as defined above.
We collect personal data from customers or drivers during the short-term booking process; or
long term car rental or sale, such as name, address, telephone, driving licence, details
credit card, VAT, etc. (as specified in para.3)
We also collect your personal data when you create a profile on our website, as follows:
– Personal Data we collect: Name, Email, Phone Number.
– Access: Acquire by creating password which you choose and create. You have the option and the choice
renew the password or restore it in case of loss. Password is strictly personal. The creation
as well as any change, it is done exclusively through your email and with your personal responsibility. Prohibition
strictly access to your booking management profile by third parties. So we advise you not to give
access to your profile to third parties and contact us if you face any problem or have
any questions about your reservation. Under no circumstances does our company bear any responsibility if you provide
access to third parties authorised or not persons. Similarly, we have no obligation to serve or give
information to third parties about the management of your reservation, through your online profile, even if you ask us,
as its profile and use are strictly personal. Access to your profile is free all 24 hours, all
days of the year (excluding maintenance of our website or technical problem). Keep it
right to inform your contact details at any time.
– reasons for creating a profile: i) managing your reservation, ii) maintaining the history of the reservations you have acted by
our company, since the creation of your profile, (iii) the holding of a future reservation.
– Maintenance time: i) you have the right to delete your profile at any time. Your data will automatically be deleted
from your profile alone. Data provided to us in the context of a contractual transaction and obligation,
will be kept by us as provided for in paragraph 5 of our present privacy policy,
deleted from your profile automatically after completing five years after completing your last reservation,
(iii) the right of portability of your profile and of the
Its content. This is why we offer you the opportunity to delete your profile whenever, without it
I would like to thank the rapporteur for his excellent report.
5. How long do we keep your personal data?
We will keep your personal data only as long as it takes to fulfill the purposes
for which we collected them, including the fulfilment of any legal or accounting obligation; or
reference obligation.
To determine the appropriate period of keeping personal data, we consider quantity, nature
and the sensitivity of personal data, the potential risk of damage caused by unauthorised use; or
disclosure of your personal data, the purposes for which we process your data
persons and if we are able to fulfill these purposes by other means and existing legal instruments
checks.
The customer's tax data shall be retained for a period of ten (10) years from the year of issue of the individual
tax document for the needs of the audit by the competent tax authorities within the legal deadline
limitation of tax claims. Data related to the foundation, exercise and support of legal claims
the Company or third party, before any competent Court and any administrative authority, shall be retained for a period by the
time of birth of the company’s claims and up to twenty (20) years and in any case for any additional period
until such time as the claims in question have been waived and by the end of the possible legal claims. The Company
may maintain Customer Personal Data and after fulfilling their collection and processing purposes
where there is a legal obligation on it, which may stem from any relevant provision of law.
6. Privacy
We have taken all appropriate organisational and technical measures to ensure the security of your personal data and the
protection against accidental or unlawful destruction, accidental loss, alteration, restricted dissemination or access and all
other form of unfair processing.
7. Who are the recipients of your Data?
Our company guarantees that it will not transmit, notify, grant your data to third parties, etc.
(other than those mentioned herein) for any purpose or use unless otherwise stated
compulsory by the legislation in force or required by public/judicial bodies/authorities. Access to Data
you have the absolutely necessary personnel of the Company, which is committed with confidentiality and
cooperating with us, which have been harmonised with the provisions of EU Regulation 2016/679; and
process your Data as by Joint Processing Officers or as Performing Processing for
Our bill and according to our orders.

Indicative recipients of your Data are:
1. The insurance companies that work with our company.
2. Partners with our Company are users of the signals and, where applicable, our systems (partners)
). Related information is available on our company's website.
3. Car rental companies (which are located in or out of Europe) which join the world
Car booking system and booking management, with which we share information related to
our activities in car rental that may include its personal information
your reservation, registered via corresponding application. Your data will not be used for
any other purpose, without your prior information and consent. It is reported that personal data
they are also sent to countries outside the EU (to serve reservations outside the EU), provided that they have their own
legislative framework, sufficient to protect personal data.
4. Accountants companies that control the financial statements of our Company.
5. Collaborating companies to provide road assistance to drivers using our company's vehicles.
6. Associated companies in car rental.
7. Legal service providers (lawyers, law firms) to defend our company's interests against
third parties, natural or legal persons, judicial and administrative authorities, independent authorities and bodies.
8. How We Ensure that Performers & Subjects Respect Your Data
The Performers have agreed and committed to the Company on our behalf:
1. keep confidentiality,
2. do not send to third parties your data without the permission of the Company
3. take appropriate safety measures
4. comply with the legal framework for the protection of personal data and in particular the Rules of Procedure
679/2016/EU (a.k.a. GDPR).
5. that they have taken note of and comply with all the laws and regulations in force in order to protect individuals;
personal data.
Other persons invited may be employed by the performers in the performance of their duties.
Subcontractors. In such a case, the controller will have given authorisation to handle in whole or in part
Data processing. The consequence of this is that the subject has the same obligations and rights as the Executor,
As analysed in this Policy and always within the framework of its delegated powers, and to bring in
All responsibility with the Executor.
9. Your rights
You have the right to:
1. Request access to your personal data ("subject access request"). That's you.
allows you to obtain a copy of the personal data we hold for you and
confirm that we process them in accordance with the provisions of the law.
2. Request correction of the personal data we hold for you. This enables you to
correct incomplete or inaccurate data or fill out data we maintain for you, although we maintain
right to ask you to validate the accuracy of the new data you provide us with.
3. Request deletion of your personal data without prejudice to the retention time indicated
in paragraph 5, however, as you know, we may not always be able to comply with the
Your request for deletion for specific legal reasons why we will notify you if judged
necessary by submitting your request.
4. Oppose your processing of personal data when you consider that fundamentals are violated
Your rights and freedoms. You also have the right to object when processing your personal data
I would like to thank the rapporteur for his report.
5. Request limitation of your personal data processing. This enables you to us
request that we suspend your processing of personal data in the following cases: (a) if
you want to confirm the accuracy of the data (b) when our use of data is unfair, but
you do not wish to delete them from us, (c) when you wish to maintain your data even if we do not request them,
where necessary for you to validate, exercise or defend legal claims; or

(d) you have objected to the use of your data by us but you must confirm whether we have imperative legal
reasons to do it.
6. Request the transfer of your personal data to you or to a third party. We will provide you, or a third party
which you indicate, your personal data in structured common form of engineering readable. The
A specific right relates only to information which we received with your consent when concluding
contract or later until the time of the request.
7. Αποσύρετε τη συγκατάθεσή σας σε περίπτωση που διαπιστώσετε και μπορείτε να τεκμηριώσετε ότι αυτή έχει πάψει να είναι
σύννομη. Ωστόσο, αυτό είναι κάτι που δεν μπορεί να επηρεάσει τη σύννομη επεξεργασία που πραγματοποιήθηκε πριν
αποσύρετε τη συγκατάθεσή σας. Εάν αποσύρετε τη συγκατάθεσή σας, είναι πιθανό να μην μπορούμε να παρέχουμε
συγκεκριμένα προϊόντα ή υπηρεσίες σε εσάς.
Εάν επιθυμείτε να ασκήσετε οποιοδήποτε από τα δικαιώματα που περιγράφονται παραπάνω, επικοινωνήστε μαζί μας.
10. Πως μπορείτε να ασκήσετε τα δικαιώματά σας
Για οποιαδήποτε διευκρίνιση σχετικά με την παρούσα πολιτική απορρήτου, συμπεριλαμβανομένου οποιουδήποτε αιτήματος
άσκησης των νομίμων δικαιωμάτων σας, μπορείτε να αποστείλετε e-mail στην ηλεκτρονική διεύθυνση: info@vstar.gr ή
επιστολή στην ταχ. διεύθυνση: «V Star»- Πόντου 1 κ βουλιαγμένης, 16777 Ελληνικό.
Επιφυλάσσεστε του δικαιώματός σας να υποβάλετε παράπονα ανά πάσα στιγμή στην επιβλέπουσα αρχή της χώρας σας σχετικά με
ζητήματα προστασίας δεδομένων. Στην Ελλάδα, αυτή η αρχή είναι η Ελληνική Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα
και μπορείτε να βρείτε σχετικές λεπτομέρειες μέσω της ακόλουθης σύνδεσης: www.dpa.gr. Θα εκτιμούσαμε ωστόσο αν μας δινόταν η
ευκαιρία να διαχειριστούμε τους προβληματισμούς σας πριν προσεγγίσετε την αρχή προστασίας δεδομένων και γι’ αυτό παρακαλούμε
όπως επικοινωνήσετε με μας αρχικά, χρησιμοποιώντας τα στοιχεία επαφής που αναφέρονται παραπάνω.
11. Αμοιβή
Δεν θα χρειαστεί να καταβάλλετε κάποια αμοιβή ή τέλος για να προσπελαύνετε τα δεδομένα σας προσωπικού χαρακτήρα (ή
για να ασκείτε οποιοδήποτε άλλο δικαίωμά σας). Ωστόσο, διατηρούμε το δικαίωμα να χρεώνουμε εύλογη αμοιβή αν η αίτησή
σας είναι ολοφάνερα αβάσιμη, επαναλαμβανόμενη ή καταχρηστική.
12. Τι μπορεί να χρειαστούμε από εσάς
Διατηρούμε το δικαίωμα να ζητήσουμε συγκεκριμένες πληροφορίες από εσάς προκειμένου να επιβεβαιώσουμε την ταυτότητά
σας και να διασφαλίσουμε το δικαίωμά σας να προσπελάσετε δεδομένα σας προσωπικού χαρακτήρα (ή να ασκήσετε
οποιοδήποτε άλλο δικαίωμά σας). Πρόκειται για ένα μέτρο προστασίας που εξασφαλίζει ότι τα δεδομένα προσωπικού
χαρακτήρα δεν αποκαλύπτονται σε κανένα πρόσωπο που δεν έχει δικαίωμα να τα λάβει. Διατηρούμε επίσης το δικαίωμα να
επικοινωνήσουμε μαζί σας για περισσότερες πληροφορίες σχετικά με το αίτημά σας, ώστε να μειώσουμε τον χρόνο
απάντησης.
13. Χρονικό όριο απάντησης
Προσπαθούμε να απαντήσουμε σε όλα τα νόμιμα αιτήματα εντός ενός μήνα. Ενδεχομένως να χρειαστούμε περισσότερο
χρόνο από έναν μήνα για να απαντήσουμε στο αίτημά σας, αν το αίτημά σας είναι ιδιαίτερα περίπλοκο ή έχετε υποβάλλει μια
σειρά από αιτήματα. Σε αυτήν την περίπτωση, θα σας ειδοποιήσουμε προκειμένου να σας ενημερώσουμε σχετικά.
14. Πώς θα ενημερωθείτε για τυχόν τροποποιήσεις της παρούσας Πολιτικής
Επιφυλασσόμαστε του δικαιώματός μας να αλλάξουμε την παρούσα πολιτική και να εφαρμόσουμε οποιαδήποτε αλλαγή στις
πληροφορίες που έχουν συλλεχθεί προηγουμένως, σύμφωνα με όσα προβλέπει ο νόμος. Εάν υπάρχουν ουσιώδεις αλλαγές
στην Πολιτική ή στον τρόπο με τον οποίο χρησιμοποιούμε τα Προσωπικά Δεδομένα σας, θα δημοσιεύουμε στον ιστότοπό μας
την επικαιροποίηση της παρούσας και θα μπορείτε να ενημερώνεστε από εκεί για τυχόν αλλαγές. Διευκρινίζεται ότι οι αλλαγές
αυτές θα τίθενται σε ισχύ από την ημέρα δημοσίευσης τους στην Πολιτική Απορρήτου μας, στην επίσημη ιστοσελίδα της
εταιρείας μας, www.vstar.gr . Σας ενθαρρύνουμε να διαβάζετε, ανά τακτά διαστήματα, την παρούσα Πολιτική για να γνωρίζετε
πώς προστατεύονται τα Δεδομένα σας.